Will AI replace dynamics 365 consultants?

Why AI struggles to replace this job

• Negotiating with difficult stakeholders to define project scope is a purely social task.
• Every business has unique, non-standard workflows that require bespoke human problem-solving.
• AI cannot manage the change management and training aspects of large-scale software transitions.
• Understanding the specific competitive strategy of a client requires high-level business intuition.

Tasks AI could automate

• Mapping standard data fields from legacy systems to the new environment.
• Generating basic Power BI dashboards for standard sales reporting.
• Creating initial training manuals based on standard system features.
• Writing basic functional requirements based on recorded interview transcripts.

The 10-year outlook

The role will shift from technical configuration to high-level strategic advisory. Consultants will use AI to handle the implementation grunt work while spending more time on client relationship management.

Common questions